Go to “Sales” > “Show Sales“.
In case you need to perform sales return operations Aunko made it easy and straightforward.
To find a specific receipt or invoice provide the receipt or invoice number in the search box Receipt/Invoice No and click the Search.
Click the right mouse over the sale you want to exchange or return, select the Exchange/Return to This Receipt/Invoice.
Provide the Quantity, Reason of the returning product.
Select Return Operations:
- Give cash back to customer: Give the customer the price of the products in cash that he/she bought.
- Give replacement of the item: Give the customer the same product as return.
- Give another item/s for return: Applicable when the customer wants another item/product by returning the item purchased. Customer must buy more or equivalent amount than he/she bought.
- Make credit adjustment to customer: Credit adjustment possible only if the item/product bought in credit and not paid yet by the customer.
Provide additional Comment if needed.
Confirm the return by Make Return.
Go to “Sales” > “Exchange/Return” to see the exchanged or returned details of your store.
Video Tutorial: Sale Exchange/Return